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There are xx employees in the Call Centre Operation industry in New Zealand, which is expected to decline at xx% over the next five years. Industry operators primarily answer telephone calls and relay messages to clients or provide telemarketing services on a contract or fee basis for others. Companies involved in telemarketing services do not own the product or own the service they represent.
Curious about what drives these trends? IBISWorld's Call Centre Operation in New Zealand industry coverage has got you covered.
Total value (#) and annual change from 2012 – 2030.
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There is 1,997 people employed in the Call Centre Operation in New Zealand as of 2025.
The number of people employed in the Call Centre Operation in New Zealand declined -5.5% on average over the five years between 2020 and 2025.
See our full analysis of the Call Centre Operation in New Zealand to understand if the industry employment is expected to grow or decline over the next five years.
The average Call Centre Operation in New Zealand business is 26.6 employees.
The average business in the Call Centre Operation in New Zealand now employs less workers than it did five years ago.
The revenue per employee for the average business in the Call Centre Operation in New Zealand has decreased in the last five years.