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The Corporate Travel Services Industry has endured significant challenges over the past five years. The pandemic led to a drastic drop in revenue due to various restrictions on travel. However, in contrast to leisure travel, corporate travel was less affected because essential workers and government travel continued at a subdued level. Immediately after the pandemic, corporate travel services experienced a swift recovery as businesses normalised operations. However, revenue has plateaued in 2023-24 and 2024-25, as the post-pandemic recovery shock has largely worn off.
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IBISWorld's research coverage on the Corporate Travel Services industry in Australia includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released January 2025.
The Corporate Travel Services industry in Australia operates under the ANZSIC industry code OD5436. Corporate travel service agencies cater to business and government clients who are travelling for business purposes. These agencies package accommodation, transport and leisure services for corporate clients and work for commission. The industry includes online corporate travel agencies. Related terms covered in the Corporate Travel Services industry in Australia include suppliers, commission fee and total transactional value (ttv).
Products and services covered in Corporate Travel Services industry in Australia include Airline bookings, Other transport bookings and Accommodation bookings.
Companies covered in the Corporate Travel Services industry in Australia include Flight Centre Travel, Corporate Travel Management and GBT Australia.
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Corporate Travel Services industry in Australia.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Corporate Travel Services industry in Australia.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Corporate Travel Services industry in Australia.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Corporate Travel Services industry in Australia. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
The Companies chapter covers Key Takeaways, Market Share and Companies in the Corporate Travel Services industry in Australia. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Corporate Travel Services industry in Australia. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Corporate Travel Services industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Corporate Travel Services industry in Australia.
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The market size of the Corporate Travel Services industry in Australia is $5.3bn in 2026.
There are 3,183 businesses in the Corporate Travel Services industry in Australia, which has grown at a CAGR of 4.9 % between 2020 and 2025.
The Corporate Travel Services industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
The Corporate Travel Services industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
The market size of the Corporate Travel Services industry in Australia has been growing at a CAGR of 12.7 % between 2020 and 2025.
Over the next five years, the Corporate Travel Services industry in Australia is expected to grow.
The biggest companies operating in the Corporate Travel Services industry in Australia are Flight Centre Travel, Corporate Travel Management and GBT Australia
Airline bookings and Charter flights and airport pickup services are part of the Corporate Travel Services industry in Australia.
The company holding the most market share in the Corporate Travel Services industry in Australia is Flight Centre Travel.
The level of competition is high and increasing in the Corporate Travel Services industry in Australia.