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Document Digitization Services in the US - Market Research Report (2014-2029)

Brendan McErlaine Brendan McErlaine New York, United States Last Updated: August 2024 NAICS OD6285 Spotlight Report

Revenue

$8.5bn

2024

$8.5bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

76,196

Businesses

22,308

Wages

$X.Xbn

Document Digitization Services in the US industry analysis

The industry has experienced modest yet steady growth in recent years, driven largely by bolstered demand from both households and businesses. Companies such as Iron Mountain Inc. and Xerox Corporation have played significant roles, offering comprehensive service packages that cater to a diverse clientele. COVID-19 initially slowed economic activity across the board, but the industry saw a surprising uptick in 2020 as higher disposable incomes led people and businesses to invest more heavily in digitization solutions. The subsequent economic recovery further fueled this trend, with businesses possessing more liquidity and opting for digitization to streamline operations in 2021 and 2022. Because of these factors, profit has expanded during the current period.

Trends and Insights

  • Despite the economic disruption caused by COVID-19, the industry saw modest growth thanks to rising demand for document digitization from households and businesses. Key players such as Iron Mountain Inc. and Xerox Corporation played pivotal roles by offering comprehensive services that met this growing need.
  • Photocopying is essential in the commercial sector, with businesses such as financial institutions, hospitals and government agencies relying heavily on it. As a result, the majority of the industry's revenue stems from these organizations, highlighting the service's significance in document digitization.
  • The level of internal competition is high and growing. The industry is defined by a small number of major players that cater to major corporations, numerous consumers and a sizable number of minor players that target local or regional markets.

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  • Reliable market estimates from 2014-2029
  • Competitive analysis, industry segmentation, financial benchmarks
  • Powerful SWOT, Porter’s Five Forces and risk management frameworks
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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 0.7 % over the past five years, to reach an estimated $8.5bn in 2024.

Trends and Insights

The industry has experienced modest revenue growth

  • Revenue has inched upward during the current period, driven by increased demand from households and businesses. Key players such as Iron Mountain Inc. and Xerox Corporation have contributed to this growth with comprehensive service offerings.
  • Additional trends and insights available with purchase
Document Digitization Services in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Stable economic growth will benefit providers

  • The US economy is likely to avoid a recession, so GDP growth is anticipated to be strong during the outlook period.

Biggest companies in the Document Digitization Services in the US

There are no companies that hold a large enough market share in the Document Digitization Services in the US industry for IBISWorld to include in this product.

Products & Services Segmentation

Document Digitization Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Photocopying, Duplicating and Other document copying services. Photocopying is the largest segment of the Document Digitization Services in the US.

Trends and Insights

Photocopying services form the backbone of the industry

  • Photocopying is the process of duplicating a document or image using light, typically with a photocopier machine. The most common method is xerography, where an image is projected onto a light-sensitive surface (usually a drum or belt) that has been electrostatically charged.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry provide photocopying, duplicating, blueprinting and other document copying services, but they don't provide printing services. Operators may offer other office support services, such as facsimile, word processing and on-site PC rental services, as well as office product sales.

What's included in this industry?

Optical Character Recognition (OCR)IndexingCloud storageDocument Management System (DMS)Encryption

Companies

Purchase this report to view all major companies in this industry.

Related Terms

PHOTOCOPYINGFAX TRANSMISSIONBLUEPRINTINGINDEXINGCLOUD STORAGE

Industry Code

NAICS 2017

NAICS 561410 - Document Digitization Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Despite the economic disruption caused by COVID-19, the industry saw modest growth thanks to rising demand for document digitization from households and businesses. Key playe...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Factors that influence volatility in the industry
  • Key success factors for businesses to overcome volatility

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Photocopying is essential in the commercial sector, with businesses such as financial institutions, hospitals and government agencies relying heavily on it. As a result, the ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Purchase this report to unlock analyst insights.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The level of internal competition is high and growing. The industry is defined by a small number of major players that cater to major corporations, numerous consumers and a s...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

When consumer spending goes up, it typically means more business for industries. This hike in spending increases household and business activity, creating a potential growth ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Rising demand and improving economic conditions have boosted profit for document digitization companies. Heightened per capita disposable income has fueled demand for premium...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Document Digitization Services in the US industry in United States in 2024?

The market size of the Document Digitization Services in the US industry in United States is $8.5bn in 2024.

How many businesses are there in the Document Digitization Services in the US industry in 2024?

There are 22,308 businesses in the Document Digitization Services in the US industry in United States, which has grown at a CAGR of 9.1 % between 2019 and 2024.

Has the Document Digitization Services in the US industry in United States grown or declined over the past 5 years?

The market size of the Document Digitization Services in the US industry in United States has been growing at a CAGR of 0.7 % between 2019 and 2024.

What is the forecast growth of the Document Digitization Services in the US industry in United States over the next 5 years?

Over the next five years, the Document Digitization Services in the US industry in United States is expected to grow.

What does the Document Digitization Services in the US in United States include?

Optical Character Recognition (OCR) and Indexing are part of the Document Digitization Services in the US industry.

How competitive is the Document Digitization Services in the US industry in United States?

The level of competition is high and increasing in the Document Digitization Services in the US industry in United States.

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Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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