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Furniture & Home Furnishings Repair in the UK - Market Research Report (2014-2029)

Timilehin Atere Timilehin Atere London, United Kingdom Last Updated: November 2024 SIC S95.240

Revenue

£284.7m

2024-25

£284.7m

Past 5-Year Growth

Profit

£XX.Xm

Employees

2,643

Businesses

1,031

Wages

£XXX.Xm

Furniture & Home Furnishings Repair in the UK industry analysis

Over the five years through 2024-25, furniture repairers' revenue is forecast to increase at a compound annual rate of 0.4% to £284.7 million, including a 2.2% increase in 2024-25, while the average industry profit margin is expected to reach 9.3%. In 2024-25, furniture repair companies are seeing increased demand due to several factors. As corporate businesses require more employees to work from offices, maintenance of furniture has become essential. Additionally, rising rent prices tighten consumer budgets, prompting many to repair rather than replace furniture, focusing on durability. Consumer confidence in the second quarter of 2024-25 has also dipped to its lowest level so far in the financial year, according to the Financial Times; this dip in consumer confidence could create some revenue volatility for the industry because, on one hand, consumers may be less inclined to buy new furniture and instead opt for repair, aiding industry performance while on the other hand, consumer may be reluctant to take on any significant maintenance due to financial uncertainty from lower confidence thereby hurting the industry demand and performance. 

Trends and Insights

  • Return-to-office policies drive furniture repair demand. As businesses like Amazon mandate more in-office workdays, the increased use of office furniture necessitates regular maintenance to maintain functionality and aesthetics, making repair services crucial for preserving assets.
  • Government spending cuts may reduce furnishing business opportunities. With anticipated reductions in public sector funding for 2024-25, the institutional market could see decreased demand, impacting furniture suppliers reliant on government projects and prompting a strategic shift toward private sector engagements.
  • The South East has a high share of the UK's population. This makes the region popular as furniture repairers like to be located close to their customer base.
  • Customers are sensitive to the price of repairs. This means repairers must be competitive in their pricing to not only compete with other repairers, but also not to lose business to substitutes.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 0.8 % over the past five years, to reach an estimated £284.7m in 2024.

Trends and Insights

The rising influx of office workers may mean more maintenance of office furniture

  • Office businesses require regular furniture maintenance to ensure a professional environment, making them a key market for repair services to extend furniture longevity and retain aesthetic appeal amid wear and tear.
  • Additional trends and insights available with purchase
Furniture & Home Furnishings Repair in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

New housing boom drives demand for furniture repair and refurbishment

  • As part of their manifesto, the Labour government has pledged to build 1.5 million new homes in the UK. This new construction project can have a knock-on effect on the furniture and home furnishing industry in the UK.

Biggest companies in the Furniture & Home Furnishings Repair in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025
Emmiera Group Ltd
8.8
ServiceMaster Ltd
7.5
Furniture Medic Ltd
7.0

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Furniture & Home Furnishings Repair in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Bed and seating repair, Storage furniture and surface repair and Decorative furnishing repair. Bed and seating repair is the largest segment of the Furniture & Home Furnishings Repair in the UK.

Trends and Insights

The return to offices boosts demand for chair repair services

  • This segment includes the repair of beds, comfort seating (like sofas and armchairs), practical seating (like office chairs and dining chairs) and other forms of seating (like bus and train seats).
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Businesses in this industry repair a range of furniture and home furnishings, including office furniture. This can include reupholstering, refinishing and restoring.

What's included in this industry?

Bed and seating repairStorage furniture and surface repairDecorative furnishing repairTextile furnishing repair

Companies

Emmiera Group LtdServiceMaster LtdFurniture Medic Ltd

Purchase this report to view all 4 major companies in this industry.

Related Terms

UPHOLSTERYFRENCH POLISHINGRESTORATIONUPCYCLE

Industry Code

SIC 2007

SIC 95.24 - Furniture & Home Furnishings Repair in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Return-to-office policies drive furniture repair demand. As businesses like Amazon mandate more in-office workdays, the increased use of office furniture necessitates regular...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Government spending cuts may reduce furnishing business opportunities. With anticipated reductions in public sector funding for 2024-25, the institutional market could see de...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The South East has a high share of the UK's population. This makes the region popular as furniture repairers like to be located close to their customer base.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Customers are sensitive to the price of repairs. This means repairers must be competitive in their pricing to not only compete with other repairers, but also not to lose busi...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Furniture repairers are highly fragmented. There's a large number of small-scale and independent repairers that primarily operate in a limited geographical region and sometim...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Emmiera Group Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of ServiceMaster Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Furniture Medic Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for Emmiera Group Ltd, and factors influencing its performance in the industry
  • Description and key data for ServiceMaster Ltd, and factors influencing its performance in the industry
  • Description and key data for Furniture Medic Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Capital expenditure on dwellings is increasing in 2022-23. Rising capital expenditure on dwellings raises demand for repair services. Consumers are more likely to spend on fu...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Sustainability drives repair demand, but competition rises with furniture resale. While environmental concerns and disposable income boost repair services, high rent costs an...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Furniture & Home Furnishings Repair in the UK industry in United Kingdom in 2024?

The market size of the Furniture & Home Furnishings Repair in the UK industry in United Kingdom is £284.7m in 2024.

How many businesses are there in the Furniture & Home Furnishings Repair in the UK industry in 2024?

There are 1,031 businesses in the Furniture & Home Furnishings Repair in the UK industry in United Kingdom, which has grown at a CAGR of 5.6 % between 2019 and 2024.

Has the Furniture & Home Furnishings Repair in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Furniture & Home Furnishings Repair in the UK industry in United Kingdom has been growing at a CAGR of 0.8 % between 2019 and 2024.

What is the forecast growth of the Furniture & Home Furnishings Repair in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Furniture & Home Furnishings Repair in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Furniture & Home Furnishings Repair in the UK market in United Kingdom?

The biggest companies operating in the Furniture & Home Furnishings Repair market in United Kingdom are Emmiera Group Ltd, ServiceMaster Ltd and Furniture Medic Ltd

What does the Furniture & Home Furnishings Repair in the UK in United Kingdom include?

Bed and seating repair and Storage furniture and surface repair are part of the Furniture & Home Furnishings Repair in the UK industry.

Which companies have the highest market share in the Furniture & Home Furnishings Repair in the UK in United Kingdom?

The company holding the most market share in United Kingdom is Emmiera Group Ltd.

How competitive is the Furniture & Home Furnishings Repair in the UK industry in United Kingdom?

The level of competition is high and increasing in the Furniture & Home Furnishings Repair in the UK industry in United Kingdom.

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Competitors

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Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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