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Taxi and Limousine Transport in New Zealand - Market Research Report (2015-2030)

Michael Doyle Michael Doyle Melbourne, Australia Last Updated: March 2025 ANZSIC I4626NZ

Revenue

$664.2m

2025-26

$665.7m

Past 5-Year Growth

Profit

$XX.Xm

Employees

2,446

Businesses

3,160

Wages

$XX.Xm

Taxi and Limousine Transport in New Zealand industry analysis

The Taxi and Limousine industry has experienced a mixed performance over recent years because of several factors. Rebounding tourist activity has contributed to revenue growth, with total tourist visitor days surging from 59.2 million in 2021-22 to an expected 133.1 million in 2024-25. Rising fuel prices, propelled by global factors like the Russia-Ukraine conflict and OPEC production cuts, have led to significant price-driven revenue growth. However, operators have partly absorbed climbing expenses to avoid risking reduced ridership, tightening their profit margins. Intensified competition from ride-sharing platforms like Uber has limited taxi companies' ability to raise fares, further pressuring margins. Falling marriage rates, the prevalence of remote work and job cuts, particularly among civil servants, have also threatened demand for taxi and limousine services. Industrywide revenue is expected to have climbed at an annualised 6.9% over the past five years to total $664.2 billion in 2024-25, when revenue is anticipated to fall 1.0%.

Trends and Insights

  • Recovering tourist activity has boosted revenue. With international borders reopened, total tourist visitor days have rebounded from 59.2 million in 2021-22 to an expected 133.1 million in 2024-25, surpassing pre-pandemic levels and boosting demand for taxi services.
  • Tourism's recovery has expanded the tourist market. The tourism market's revenue share rebounded from 7.4% in 2021-22 to 14.9% in 2024-25, as tourists prefer traditional taxis over ride-sharing services because of familiarity, ease of access and perceived reliability.
  • Taxi and limousine services are concentrated in populous regions and tourist hotspots. The three most populous regions – Auckland, Wellington and Canterbury – account for more than 75% of industry establishments, capitalising on larger customer bases and higher demand for transportation services.
  • Deregulation has lowered barriers to entry, increasing industry competition. The Land Transport Amendment Act 2017 simplified approval processes, making it easier for new operators to enter the taxi market, which has led to greater fragmentation and heightened competition.

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  • Market estimates from 2015-2030
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 6.9 % over the past five years, to reach an estimated $664.2m in 2025.

Trends and Insights

Tourism's recovery has pushed up industrywide revenue

  • Tourism’s recovery has significantly boosted the Taxi and Limousine industry’s performance over the past few years. Total tourist visitor days have rebounded from a low of 59.2 million in 2021-22 to an expected 133.1 million in 2024-25, reflecting a 1.9% annualised growth rate over the five years through 2024-25 to surpass pre-pandemic levels.
  • Additional trends and insights available with purchase
Taxi and Limousine Transport in New Zealand
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Competition from alternative transport options is poised to continue absorbing demand

  • Taxis will face ongoing competition from alternative transportation modes over the coming years, constraining revenue growth. Ride-sharing services like Uber will keep expanding, although at a slower pace as they reach market saturation, which will continue to divert customers from traditional taxi operators. The limousine segment targets wealthy consumers or special events like weddings, so it doesn’t compete as directly with ride-sharing.

Biggest companies in the Taxi and Limousine Transport in New Zealand

Company
Market Share (%)
2025
Revenue ($short_0)
2025

There are no companies that hold a large enough market share in the Taxi and Limousine Transport in New Zealand industry for IBISWorld to include in this product.

Products & Services Segmentation

Taxi and Limousine Transport in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Non-booked taxi services, Booked taxi services and Limousine, wedding and luxury car services. Non-booked taxi services is the largest segment of the Taxi and Limousine Transport in New Zealand.

Trends and Insights

Competition from ride-sharing services has eroded demand for non-booked taxi services

  • Non-booked taxi services are traditional taxi rides not arranged in advance through an app, phone call or website. These taxi drivers often wait near areas with high foot traffic or locations with a large number of customers. For example, many non-booked taxis wait at airport ranks or nearby popular nightclubs.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

The industry is primarily engaged in operating taxi cabs or private hire cars with drivers that transport passengers. Ride-sharing services, like Uber, are excluded from the industry.

What's included in this industry?

Non-booked taxi servicesBooked taxi servicesLimousine, wedding and luxury car services

Companies

Purchase this report to view all major companies in this industry.

Related Terms

GPSWHEELCHAIR-ACCESSIBLE TAXISMAXI TAXI

Industry Code

ANZSIC 2006

ANZSIC 4623 - Taxi and Limousine Transport in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Recovering tourist activity has boosted revenue. With international borders reopened, total tourist visitor days have rebounded from 59.2 million in 2021-22 to an expected 13...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Tourism's recovery has expanded the tourist market. The tourism market's revenue share rebounded from 7.4% in 2021-22 to 14.9% in 2024-25, as tourists prefer traditional taxi...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Taxi and limousine services are concentrated in populous regions and tourist hotspots. The three most populous regions – Auckland, Wellington and Canterbury – account for mor...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Deregulation has lowered barriers to entry, increasing industry competition. The Land Transport Amendment Act 2017 simplified approval processes, making it easier for new ope...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

There are no major companies because the industry is highly fragmented. The industry consists mainly of owner-operated or small operators, preventing any single entity from c...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025

Detailed analysis

    External Environment

    Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

    Analyst insights

    Climbs in real household discretionary income boost demand for taxi and limousine services. When households have more disposable income, they spend more on activities like di...

    In this chapter

    • External Drivers
    • Regulation & Policy
    • Assistance

    Key metrics

    • Regulation & policy level and trend
    • Assistance level and trend

    Charts

    • Regulation & Policy historical data and forecast (2015-2030) 
    • Assistance historical data and forecast (2015-2030) 

    Detailed analysis

    • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
    • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
    • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

    Financial Benchmarks

    View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

    Analyst insights

    Elevated petrol prices have increased purchases' revenue share over the past five years. However, investment in fuel-efficient vehicles has helped mitigate these climbs.

    In this chapter

    • Cost Structure
    • Financial Ratios
    • Key Ratios

    Key metrics

    • Profit margin, and how it compares to the sector-wide margin
    • Average wages, and how it compares to the sector-wide average wage
    • Largest cost component as a percentage of revenue
    • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

    Charts

    • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Investment vs. share of economy

    Data tables

    • Cash Flow & Debt Service Ratios (2015-2030)
    • Revenue per Employee (2015-2030)
    • Revenue per Enterprise (2015-2030)
    • Employees per Establishment (2015-2030)
    • Employees per Enterprise (2015-2030)
    • Average Wage (2015-2030)
    • Wages/Revenue (2015-2030)
    • Establishments per Enterprise (2015-2030)
    • IVA/Revenue (2015-2030)
    • Imports/Demand (2015-2030)
    • Exports/Revenue (2015-2030)

    Detailed analysis

    • Trends in the cost component for industry operators and their impact on industry costs and profitability 

    Key Statistics

    Industry Data

    Data Tables

    Including values and annual change:

    • Revenue (2015-2030)
    • IVA (2015-2030)
    • Establishments (2015-2030)
    • Enterprises (2015-2030)
    • Employment (2015-2030)
    • Exports (2015-2030)
    • Imports (2015-2030)
    • Wages (2015-2030)

    Top Questions Answered

    Unlock comprehensive answers and precise data upon purchase. View purchase options.

    What is the market size of the Taxi and Limousine Transport industry in New Zealand in 2025?

    The market size of the Taxi and Limousine Transport industry in New Zealand is $664.2m in 2025.

    How many businesses are there in the Taxi and Limousine Transport in New Zealand industry in 2025?

    There are 3,160 businesses in the Taxi and Limousine Transport industry in New Zealand, which has declined at a CAGR of 3.8 % between 2020 and 2025.

    Has the Taxi and Limousine Transport industry in New Zealand grown or declined over the past 5 years?

    The market size of the Taxi and Limousine Transport industry in New Zealand has been growing at a CAGR of 6.9 % between 2020 and 2025.

    What is the forecast growth of the Taxi and Limousine Transport industry in New Zealand over the next 5 years?

    Over the next five years, the Taxi and Limousine Transport industry in New Zealand is expected to grow.

    What does the Taxi and Limousine Transport in New Zealand include?

    Non-booked taxi services and Booked taxi services are part of the Taxi and Limousine Transport industry.

    How competitive is the Taxi and Limousine Transport industry in New Zealand?

    The level of competition is high and increasing in the Taxi and Limousine Transport industry in New Zealand.

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    Competitors

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    View all industries in New Zealand

    Methodology

    How are IBISWorld reports created?

    IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

    Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

    IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

    What data sources do IBISWorld analysts use?

    Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

    Key data sources in New Zealand include:

    • Statistics New Zealand
    • New Zealand Company Register
    • Ministry of Business, Innovation & Employment

    Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

    These sources include:

    • Industry and trade associations
    • Industry federations or regulators
    • Major industry players annual or quarterly filings

    Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

    How does IBISWorld forecast its data?

    IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

    IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

    Learn more about our methodology and data sourcing on the Help Center.