Industry Statistics and Trends
Market size and recent performance (2014-2029)
Industry revenue has declined at a CAGR of 1.7 % over the past five years, to reach an estimated €5.3bn in 2024.
Trends and Insights
Debt collection agencies and credit agencies play an important role in the granting of credit
- The services of debt collection companies and credit agencies play an important role in the granting and collection of loans. The creditworthiness information provided by credit agencies enables credit institutions in particular to make well-founded decisions about the creditworthiness of companies and private individuals, which reduces the probability of default on loans and thus secures the turnover of credit institutions.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
The amendment to debt collection law slows down growth prospects in the wake of automation
- Slight sales growth is expected on average for the industry in the coming years, which should benefit in particular from technological innovations in the field of automation.
Biggest companies in the Collection Agencies & Credit Bureaus in Germany
| Company | Market Share (%)
2024 | Revenue (€m)
2024 |
|---|---|---|
Bertelsmann SE & Co. KGaA | 666.0 | |
Verband der Vereine Creditreform e. V. | 455.0 | |
Schufa Holding AG | 295.6 |
To view the market share and analysis for all 8 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Services of credit agencies, Recovery of debts under 10,000 euros and Recovery of debts from 10,000 euros to 24,999 euros. Services of credit agencies is the largest segment of the Collection Agencies & Credit Bureaus in Germany.
Trends and Insights
The various credit rating transparency services form the core of the industry
- The services provided by credit agencies include credit checks, credit reports, identity checks and various analysis and consulting activities.
- More insights available in the full report
Table of Contents
About this industry
Industry definition
Collection agencies deal with the collection of receivables on behalf of customers in return for a fee. Credit agencies compile information on the credit behaviour of potential borrowers, among other things, in order to provide it to credit institutions and other companies that assess creditworthiness. Factoring businesses are not part of the industry.
What's included in this industry?
Services of credit agenciesRecovery of debts under 10,000 eurosRecovery of debts from 10,000 euros to 24,999 eurosRecovery of debts from 25,000 euros to 49,999 eurosRecovery of debts from 50,000 euros to 99,999 eurosRecovery of debts of 100,000 euros or moreCompanies
Bertelsmann SE & Co. KGaAVerband der Vereine Creditreform e. V.Schufa Holding AGPurchase this report to view all 8 major companies in this industry.
Related Terms
BELIEVERMANDATMACHINE DECISIONTITLECOLLECTION COSTSENFORCEMENT ORDERMAIL RUNDURABLE GOODSIndustry Code
WZ 82.91 - Collection Agencies & Credit Bureaus in Germany
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
There are signs of a sustained downturn in the macroeconomic environment. Low-income consumers who are no longer able to bear the increased energy and food prices are at risk...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Credit institutions are the most important customers for the services of debt collection agencies and credit agencies. They generate more than half of the industry's turnover...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
In a nationwide comparison, the centre region has the most branches of debt collection companies and credit agencies. The reason for this is the region's large population and...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each region in 2024
- Number and share of revenue each region accounts for in 2024
- Number and share of wages each region accounts for in 2024
- Number and share of employees in each region in 2024
Detailed analysis
- Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Competition within the industry is moderate. There are many smaller companies active on the market that are in direct competition with each other, as there is little room for...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
At Bertelsmann, more than half of the workforce is female. In order to further increase the proportion of women in management, Bertelsmann has initiated various measures.
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of Bertelsmann SE & Co. KGaA's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Verband der Vereine Creditreform e. V.'s performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Schufa Holding AG's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of revenue, market share and profit margin trend for 5 additional companies
Detailed analysis
- Description and key data for Bertelsmann SE & Co. KGaA, and factors influencing its performance in the industry
- Description and key data for Verband der Vereine Creditreform e. V., and factors influencing its performance in the industry
- Description and key data for Schufa Holding AG, and factors influencing its performance in the industry
- Description, key data and performance trends for 5 additional companies
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Since taking out a loan requires a credit rating, demand for these industry services generally increases when interest rates are low. In addition, low interest rates make it ...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
The industry's profit margin is relatively high. Many of the industry's activities are automated. This allows personnel costs to be saved, which leads to correspondingly high...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Top Questions Answered
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Collection Agencies & Credit Bureaus industry in Germany in 2024?
The market size of the Collection Agencies & Credit Bureaus industry in Germany is €5.3bn in 2024.
How many businesses are there in the Collection Agencies & Credit Bureaus in Germany industry in 2024?
There are 1,048 businesses in the Collection Agencies & Credit Bureaus industry in Germany, which has declined at a CAGR of 0.4 % between 2019 and 2024.
Has the Collection Agencies & Credit Bureaus industry in Germany grown or declined over the past 5 years?
The market size of the Collection Agencies & Credit Bureaus industry in Germany has been declining at a CAGR of 1.7 % between 2019 and 2024.
What is the forecast growth of the Collection Agencies & Credit Bureaus industry in Germany over the next 5 years?
Over the next five years, the Collection Agencies & Credit Bureaus industry in Germany is expected to grow.
What are the biggest companies in the Collection Agencies & Credit Bureaus market in Germany?
The biggest companies operating in the Collection Agencies & Credit Bureaus market in Germany are Bertelsmann SE & Co. KGaA, Verband der Vereine Creditreform e. V. and Schufa Holding AG
What does the Collection Agencies & Credit Bureaus in Germany include?
Services of credit agencies and Recovery of debts under 10,000 euros are part of the Collection Agencies & Credit Bureaus industry.
Which companies have the highest market share in the Collection Agencies & Credit Bureaus in Germany?
The company holding the most market share in Germany is Bertelsmann SE & Co. KGaA.
How competitive is the Collection Agencies & Credit Bureaus industry in Germany?
The level of competition is moderate and increasing in the Collection Agencies & Credit Bureaus industry in Germany.
Related Industries
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Competitors
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Complementors
View all industries in Germany
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Germany include:
- German Federal Statistics Office (Destatis)
- European Statistics Office (Eurostat)
- United Nations Comtrade
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
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