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Wireless Telecommunications Carriers in Canada - Market Research Report (2014-2029)

Alex Petridis Alex Petridis New York, United States Last Updated: September 2024 NAICS 51721CA

Revenue

$32.8bn

2024

$32.8bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

27,928

Businesses

35

Wages

$X.Xbn

Wireless Telecommunications Carriers in Canada industry analysis

More than ever, Canadian consumers expect to be connected everywhere, all the time, bringing nearly the entire population to subscribe to a mobile service. Wireless telecommunication carriers have capitalized on this accelerating use of data, as they're the bridge connecting users to the critical mobile networks they need. Still, while telecommunication providers were essential for Canadians to remain connected during the pandemic, revenue fell as in-person visits to retail stores plummeted. Wireless carriers have struggled to strengthen revenue since, even as data usage ramps up nationwide following upticks in travel and hybrid work environments. Steep competition between companies and sky-high capital investments in building, upgrading and maintaining 5G infrastructure limit revenue growth. Industry revenue has been declining at a CAGR of 1.7% to an estimated $32.8 billion – including an expected jump of 0.8% in 2024 – when profit is set to total 36.1%.

Trends and Insights

  • Fierce competition stifles revenue growth. Wireless telecom carriers are facing steep competition that limits their revenue potential. High capital investments in infrastructure and the need to outbid rivals for 5G spectrum create financial pressures.
  • Canadian consumers are the largest subscribers to wireless packages. An increasing number of consumers subscribe to postpaid, large data packages to reap cost savings.
  • Wireless providers take advantage of the high concentrations of educational institutions, businesses and residential users in metro centres. Maintaining 5G networks in urban areas is more cost-efficient, while outlets provide users with in-person customer service.
  • Mergers and acquisitions are reshaping Canada's wireless market. As the industry contracts, big players like Rogers and Telus are consolidating to expand their reach and capabilities, making it tougher for newcomers to enter.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 1.7 % over the past five years, to reach an estimated $32.8bn in 2024.

Trends and Insights

Competition limits the potential for revenue growth

  • Consumers' demand for mobile data has accelerated as more people use smartphones and tablets every day. They have shifted to prioritize on-the-go internet access as an essential function of mobile phones.
  • Additional trends and insights available with purchase
Wireless Telecommunications Carriers in Canada
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

More smartphones will likely lead to positive traffic

  • Enhanced speeds of fourth-generation (4G) and LTE networks have already driven more customers to abandon landlines and cut cable altogether. An increased transition towards wireless-only households will further expand revenue from data as smartphones become the primary device for data traffic.

Biggest companies in the Wireless Telecommunications Carriers in Canada

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Rogers Communications Inc.
10,702.0
4,994.6
46.7
Bell Media Inc.
10,129.6
4,352.3
43.0
Telus Corporation
8,569.8
1,077.4
12.6

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Wireless Telecommunications Carriers in Canada
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Basic voice services, Long distance and Terminal equipment . Basic voice services is the largest segment of the Wireless Telecommunications Carriers in Canada.

Trends and Insights

Wireless calling faces competition from internet-based calling

  • Second-generation (2G), third-generation (3G), fourth-generation (4G) and fifth-generation (5G) services, along with narrowband PCS make up the bulk of wireless voice products. Wireless voice telephone services (e.g., voice and text messaging) are expected to account for nearly half of total revenue in 2024.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry primarily provide wireless telecommunications services to mobile devices over switching and transmission facilities they own and operate. Wireless carriers that provide services through a combination of owned and leased facilities are also included in this industry. Companies primarily generate revenue through prepaid voice telephony services, postpaid voice telephony services, data services and equipment sales.

What's included in this industry?

Providing prepaid wireless voice telephony servicesProviding postpaid wireless voice telephony servicesProviding wireless data servicesSelling equipment and handsets

Companies

Rogers Communications Inc.Bell Media Inc.Telus Corporation

Purchase this report to view all 4 major companies in this industry.

Related Terms

AVERAGE REVENUE PER USER (ARPU)PREPAIDPOSTPAIDCHURN RATELONG-TERM EVOLUTION (LTE)

Industry Code

NAICS 2007

NAICS 517210 - Wireless Telecommunications Carriers in Canada

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Fierce competition stifles revenue growth. Wireless telecom carriers are facing steep competition that limits their revenue potential. High capital investments in infrastruct...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Canadian consumers are the largest subscribers to wireless packages. An increasing number of consumers subscribe to postpaid, large data packages to reap cost savings.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Wireless providers take advantage of the high concentrations of educational institutions, businesses and residential users in metro centres. Maintaining 5G networks in urban ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each province
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each province in 2024
  • Number and share of revenue each province accounts for in 2024
  • Number and share of wages each province accounts for in 2024
  • Number and share of employees in each province in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Mergers and acquisitions are reshaping Canada's wireless market. As the industry contracts, big players like Rogers and Telus are consolidating to expand their reach and capa...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Bell Mobility and Rogers Wireless are Canada’s largest wireless carriers. Nearly every Canadian household can access wireless service through these providers, with over 70.0%...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Rogers Communications Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Bell Media Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Telus Corporation's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for Rogers Communications Inc., and factors influencing its performance in the industry
  • Description and key data for Bell Media Inc., and factors influencing its performance in the industry
  • Description and key data for Telus Corporation, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Infrastructure programs support the development of wireless and 5G access across Canada. Wireless telecommunication providers are critical to fulfilling the Canadian governme...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Canada's wireless carriers are turning to mergers and acquisitions to boost profits. With competition tightening margins, companies like Rogers and Bell are snapping up asset...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Assets (2017-2022)
  • Liabilities (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Wireless Telecommunications Carriers industry in Canada in 2024?

The market size of the Wireless Telecommunications Carriers industry in Canada is $32.8bn in 2024.

How many businesses are there in the Wireless Telecommunications Carriers in Canada industry in 2024?

There are 35 businesses in the Wireless Telecommunications Carriers industry in Canada, which has declined at a CAGR of 1.1 % between 2019 and 2024.

Has the Wireless Telecommunications Carriers industry in Canada grown or declined over the past 5 years?

The market size of the Wireless Telecommunications Carriers industry in Canada has been declining at a CAGR of 1.7 % between 2019 and 2024.

What is the forecast growth of the Wireless Telecommunications Carriers industry in Canada over the next 5 years?

Over the next five years, the Wireless Telecommunications Carriers industry in Canada is expected to grow.

What are the biggest companies in the Wireless Telecommunications Carriers market in Canada?

The biggest companies operating in the Wireless Telecommunications Carriers market in Canada are Rogers Communications Inc., Bell Media Inc. and Telus Corporation

What does the Wireless Telecommunications Carriers in Canada include?

Providing prepaid wireless voice telephony services and Providing postpaid wireless voice telephony services are part of the Wireless Telecommunications Carriers industry.

Which companies have the highest market share in the Wireless Telecommunications Carriers in Canada?

The company holding the most market share in Canada is Rogers Communications Inc..

How competitive is the Wireless Telecommunications Carriers industry in Canada?

The level of competition is high and increasing in the Wireless Telecommunications Carriers industry in Canada.

Related Industries

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Complementors

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View all industries in Canada

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Canada include:

  • Statistics Canada
  • Industry Canada
  • Canadian Business Patterns

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.