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Franchising in Australia - Market Research Report (2014-2029)

Claudia Burgio-Ficca Claudia Burgio-Ficca Melbourne, Australia Last Updated: August 2024 ANZSIC X0002

Revenue

$203.0bn

2024-25

$203.0bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

600k

Businesses

1,307

Wages

$XX.Xbn

Franchising in Australia industry analysis

The Franchising industry has weathered a turbulent period. Pandemic restrictions led to significant disruptions for franchised businesses. Sectors like hospitality, travel and food services bore the brunt of these changes, grappling with density quotas and border restrictions. In the aftermath, franchised companies have struggled to regain footing, especially against consecutive interest rate hikes, which have stymied consumer spending and left businesses battling elevated cost pressures. Revenue is expected to sink at an annualised 1.1% over the five years through 2024-25, when revenue will climb an estimated 1.2%, to total $203.0 billion.

Trends and Insights

  • Despite a brief recovery, consecutive interest rate hikes in response to inflation have slashed spending on franchised goods and services. A drop in discretionary spending, thanks to lower disposable incomes, has put additional pressure on franchising revenue.
  • Growth opportunities and consumer demand have been driving an influx of new services. This is significantly altering the relative size of each product segment.
  • Franchised businesses are heavily concentrated in New South Wales, Victoria and Queensland. High population levels and strong CBDs allow these states to support most franchised businesses.
  • Most franchised businesses compete on the price and range of products and services. Brand strength offers franchised businesses a competitive advantage over standalone businesses.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 1.1 % over the past five years, to reach an estimated $203.0bn in 2024.

Trends and Insights

Trading conditions have been challenging

  • Pandemic-related restrictions hampered the performance of franchising businesses over the two years through 2020-21. Trading constraints led to industrywide disruptions, the forced closure of all non-essential services, like hairdressers, home gardening services and gyms, and an erosion of revenue across the board.
  • Additional trends and insights available with purchase
Franchising in Australia
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Greater use of technology is set to drive how households shop

  • Trading conditions over the past few years have changed how consumers search, shop and communicate with businesses. Once regarded as an add-on option, the pandemic cemented the importance of having an online platform for all business types.

Biggest companies in the Franchising in Australia

Company
Market Share (%)
2025
Revenue ($m)
2025
Metcash
12,409.8
Eagers Automotive
8,454.9
Harvey Norman
7,490.0

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Franchising in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Motor vehicle retailing, Fuel retailing and Retail. Motor vehicle retailing is the largest segment of the Franchising in Australia.

Trends and Insights

Motor vehicle retailing is on the up thanks to an upswing in income

  • Car manufacturers act as franchisors in motor vehicle retailing, while car dealerships operate as franchisees. Unlike traditional franchise agreements, new car dealerships don't pay fees or royalties except for contributions to cooperative marketing funds. New car dealerships also get to choose their location, unlike businesses in traditional franchise agreements.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Franchising is a method of growing a business in which a franchise owner (franchisee) is granted, for a fee, the right to offer, sell or distribute goods or services under a business system determined by the business founder (franchisor). The franchisor supports the franchised business group by providing leadership, guidance, training and assistance in return for ongoing service fees.

What's included in this industry?

Motor vehicle retailingFuel retailingRetail tradeAccommodation and food servicesAdministration and support servicesPersonal servicesEducation and training, healthcare and real estate services

Companies

MetcashEagers AutomotiveHarvey Norman

Purchase this report to view all 4 major companies in this industry.

Related Terms

FRANCHISORFRANCHISEEFRANCHISETHIRD LINE FORCING

Industry Code

ANZSIC 2006

ANZSIC 6720 - Franchising in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Despite a brief recovery, consecutive interest rate hikes in response to inflation have slashed spending on franchised goods and services. A drop in discretionary spending, t...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Growth opportunities and consumer demand have been driving an influx of new services. This is significantly altering the relative size of each product segment.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Franchised businesses are heavily concentrated in New South Wales, Victoria and Queensland. High population levels and strong CBDs allow these states to support most franchis...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Most franchised businesses compete on the price and range of products and services. Brand strength offers franchised businesses a competitive advantage over standalone busine...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The Franchising industry is highly fragmented, covering a range of markets from finance to childcare. Major franchised businesses have been chosen based on their size and str...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Metcash's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Eagers Automotive's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Harvey Norman's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for Metcash, and factors influencing its performance in the industry
  • Description and key data for Eagers Automotive, and factors influencing its performance in the industry
  • Description and key data for Harvey Norman, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The Franchising Code of Conduct covers the agreement between the franchisor and the franchisee. Franchised businesses must stay up-to-date with changes in the Franchising Cod...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Bricks-and-mortar franchises need more staff than kiosks or mobile services, leading to higher wage costs. The economic recovery and a jump in store numbers have driven up em...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Franchising industry in Australia in 2024?

The market size of the Franchising industry in Australia is $203.0bn in 2024.

How many businesses are there in the Franchising in Australia industry in 2024?

There are 1,307 businesses in the Franchising industry in Australia, which has grown at a CAGR of 0.7 % between 2019 and 2024.

Has the Franchising industry in Australia grown or declined over the past 5 years?

The market size of the Franchising industry in Australia has been declining at a CAGR of 1.1 % between 2019 and 2024.

What is the forecast growth of the Franchising industry in Australia over the next 5 years?

Over the next five years, the Franchising industry in Australia is expected to grow.

What are the biggest companies in the Franchising market in Australia?

The biggest companies operating in the Franchising market in Australia are Metcash, Eagers Automotive and Harvey Norman

What does the Franchising in Australia include?

Motor vehicle retailing and Fuel retailing are part of the Franchising industry.

Which companies have the highest market share in the Franchising in Australia?

The company holding the most market share in Australia is Metcash.

How competitive is the Franchising industry in Australia?

The level of competition is moderate and increasing in the Franchising industry in Australia.

Related Industries

Widen your competitive advantage with related industries

Competitors

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View all industries in Australia

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.