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Commercial Real Estate Agents in Australia - Market Research Report (2015-2030)

Jayson Cooke Jayson Cooke Melbourne, Australia Last Updated: January 2025 ANZSIC OD5173

Revenue

$1.1bn

2025-26

$1.1bn

Past 5-Year Growth

Profit

$XX.Xm

Employees

17,139

Businesses

7,930

Wages

$XXX.Xm

Commercial Real Estate Agents in Australia industry analysis

Australian commercial real estate agencies have faced revenue challenges due to mortgage affordability and business confidence shifts. In 2020 and 2021, government stimulus measures and historically low interest rates improved mortgage affordability. This led to increased investments in sectors like industrial and logistics, boosting demand for agents. However, office property transactions declined because of pandemic restrictions. Since 2021, higher interest rates and less government support have decreased mortgage affordability and business confidence, leading companies to delay or reduce property investments. Additionally, the ongoing shift to remote work has increased office vacancies, reducing demand and pressuring agencies to accept lower profit margins. Overall, industry revenue has dropped at an annualised 2.5% over the past five years and is expected to total $1.10 billion in 2024-25, when revenue will drop by an estimated 4.6%.

Trends and Insights

  • Since 2021, higher interest rates and reduced government support have decreased mortgage affordability and business confidence, leading companies to delay or reduce commercial property investments. This has posed significant revenue challenges for commercial real estate agencies.
  • Many retail businesses struggled to recover or moved to online sales after the pandemic due to decreased consumer spending caused by the high cost of living. This shift has reduced demand for commercial real estate agents in the retail property market.
  • Areas with high business activity typically house many commercial properties. A booming economy assists in commercial property growth and enhances the need for commercial real estate agents.
  • Smaller commercial real estate agencies are expanding aggressively or merging with larger firms to build brand presence. By operating under well-known brands, they leverage established reputations to remain competitive in the market.

Access hundreds of analysis and data

  • Market estimates from 2015-2030
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has declined at a CAGR of 4.6 % over the past five years, to reach an estimated $1.1bn in 2025.

Trends and Insights

Agency revenue has been challenged in recent years by mortgage affordability and business confidence

  • In 2020 and 2021, the Australian government's stimulus packages and historically low interest rates increased mortgage affordability. This led to heightened investment in commercial real estate sectors like industrial and logistics, boosting demand for agents' services despite a drop in office property transactions due to working restrictions.
  • Additional trends and insights available with purchase
Commercial Real Estate Agents in Australia
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Hybrid work trends are set to limit office demand despite expected favourable economic conditions

  • A projected slowly declining cash rate over the next five years is expected to restore business activity. This will encourage spending, increase mortgage affordability and boost the business confidence index. Strong business performance grows office numbers.

Biggest companies in the Commercial Real Estate Agents in Australia

Company
Market Share (%)
2025
Revenue ($m)
2025
CBRE
617.1
Colliers International
217.8
Jones Lang LaSalle
198.8

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Commercial Real Estate Agents in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Prime office property sales and leasing, Secondary office property sales and leasing and Retail property sales and leasing. Prime office property sales and leasing is the largest segment of the Commercial Real Estate Agents in Australia.

Trends and Insights

Pandemic impacts and economic pressures reduced demand for commercial retail property services

  • Retail property sales and leasing include selling and leasing premises to traditional consumer goods retailers, like cafes, shops and other retail and leisure establishments.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry operators primarily act as intermediaries during the sale, purchase or renting of commercial real estate. In addition to representing buyers, commercial real estate brokers may also lease out properties.

What's included in this industry?

Commercial retail property Commercial prime offices property Commercial secondary offices property Commercial industrial property Other commercial property

Companies

CBREColliers InternationalJones Lang LaSalle

Purchase this report to view all 3 major companies in this industry.

Related Terms

COMMERCIAL REAL ESTATESECONDARY OFFICE PROPERTYCASH RATE

Industry Code

ANZSIC 2006

ANZSIC 6720 - Commercial Real Estate Agents in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Since 2021, higher interest rates and reduced government support have decreased mortgage affordability and business confidence, leading companies to delay or reduce commercial...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Many retail businesses struggled to recover or moved to online sales after the pandemic due to decreased consumer spending caused by the high cost of living. This shift has r...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Areas with high business activity typically house many commercial properties. A booming economy assists in commercial property growth and enhances the need for commercial rea...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Smaller commercial real estate agencies are expanding aggressively or merging with larger firms to build brand presence. By operating under well-known brands, they leverage e...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Acquisitions by major players like CBRE and Colliers allow these agencies to expand into new markets. These substantial acquisition activities highlight the dominance held by...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of CBRE's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Colliers International's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Jones Lang LaSalle's performance by revenue, market share and profit margin from 2019 through 2025

Detailed analysis

  • Description and key data for CBRE, and factors influencing its performance in the industry
  • Description and key data for Colliers International, and factors influencing its performance in the industry
  • Description and key data for Jones Lang LaSalle, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Commercial real estate agencies are characterised by low capital intensity. For every dollar spent on capital costs in 2022-23, commercial real estate agencies are estimated ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

In recent years, agencies have faced lower profit margins due to reduced demand from high office vacancy rates caused by remote work trends. Declining business confidence and...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Commercial Real Estate Agents industry in Australia in 2025?

The market size of the Commercial Real Estate Agents industry in Australia is $1.1bn in 2025.

How many businesses are there in the Commercial Real Estate Agents in Australia industry in 2025?

There are 7,930 businesses in the Commercial Real Estate Agents industry in Australia, which has declined at a CAGR of 3.5 % between 2020 and 2025.

Has the Commercial Real Estate Agents industry in Australia grown or declined over the past 5 years?

The market size of the Commercial Real Estate Agents industry in Australia has been declining at a CAGR of 4.6 % between 2020 and 2025.

What is the forecast growth of the Commercial Real Estate Agents industry in Australia over the next 5 years?

Over the next five years, the Commercial Real Estate Agents industry in Australia is expected to grow.

What are the biggest companies in the Commercial Real Estate Agents market in Australia?

The biggest companies operating in the Commercial Real Estate Agents market in Australia are CBRE, Colliers International and Jones Lang LaSalle

What does the Commercial Real Estate Agents in Australia include?

Commercial retail property and Commercial prime offices property are part of the Commercial Real Estate Agents industry.

Which companies have the highest market share in the Commercial Real Estate Agents in Australia?

The company holding the most market share in Australia is CBRE.

How competitive is the Commercial Real Estate Agents industry in Australia?

The level of competition is moderate and increasing in the Commercial Real Estate Agents industry in Australia.

Related Industries

Widen your competitive advantage with related industries

View all industries in Australia

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.