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Commercial Property Management in Australia - Market Research Report (2014-2029)

Matt Reeves Matt Reeves Melbourne, Australia Last Updated: September 2024 ANZSIC OD5433

Revenue

$2.0bn

2024-25

$2.0bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

4,726

Businesses

3,051

Wages

$XXX.Xm

Commercial Property Management in Australia industry analysis

Commercial property managers have faced difficult trading conditions as fluctuating demand from key downstream markets constrained industry performance. Work-from-home (WFH) mandates and sporadic pandemic-related lockdown measures curtailed office and retail property operators’ demand at the start of the period. However, the ending of these restrictions has boosted revenue since then. Rising Australian business numbers have also advantaged property managers by expanding their customer base. Overall, industry revenue is expected to climb at an annualised 3.8% over the five years through 2024-25, to $2.0 billion. This includes a drop of 1.4% in 2024-25.

Trends and Insights

  • Office space has driven long-term growth. As Australia moves towards a service-based economy, demand for office properties in major cities has surged over the past decade despite recent volatility from work-from-home trends and economic uncertainty.
  • Demand for office management is bouncing back. The push to tighten work-from-home policies is driving more people back to the office. As attendance rises, so does the need for comprehensive property management services in office complexes.
  • The two largest commercial property managers are both based in Sydney. New South Wales represents Australia’s largest population and commercial activity share, which means it accounts for the largest share of industry businesses.
  • The industry is highly fragmented and has low barriers to entry. Property managers compete heavily on price thanks to low switching costs for clients, and new entrants can easily enter the market to capitalise on an opportunity, undercutting existing providers.

Access hundreds of analysis and data

  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 3.8 % over the past five years, to reach an estimated $2.0bn in 2024.

Trends and Insights

Commercial property management is often more complex and specialised than residential management

  • Both residential and commercial property management can be described as volume businesses, since managing a larger number of properties reduces overhead costs per property managed. Achieving economies of scale can greatly aid revenue growth.
  • Additional trends and insights available with purchase
Commercial Property Management in Australia
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Work-from-home trends are expected to ease but remain a thorn in property managers' side

  • Commercial property managers are set to benefit from an improving business environment in the coming years as economic conditions recover.

Biggest companies in the Commercial Property Management in Australia

Company
Market Share (%)
2025
Revenue ($m)
2025
CBRE
263.3
Jones Lang LaSalle
196.1

To view the market share and analysis for all 2 top companies in this industry, view purchase options.

Products & Services Segmentation

Commercial Property Management in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including CBD office management, Shopping centre management and Other retail property management. CBD office management is the largest segment of the Commercial Property Management in Australia.

Trends and Insights

CBD office management demand has recovered from the lows of the pandemic

  • This segment includes the management of offices in CBDs, the centres of business and commerce for their respective cities.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry firms manage commercial real estate on behalf of their clients. Property management responsibilities include tenant management and rent collection. Firms may also help manage a property’s accounting. Operations relating to property transactions or real estate investments are not included in the industry.

What's included in this industry?

CBD officesShopping centresOther retail propertyWarehousesSuburban and regional officesOther commercial property

Companies

CBREJones Lang LaSalle

Purchase this report to view all 2 major companies in this industry.

Related Terms

RENTAL YIELDLEASEWORK FROM HOME (WFH)

Industry Code

ANZSIC 2006

ANZSIC 6720 - Commercial Property Management in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Office space has driven long-term growth. As Australia moves towards a service-based economy, demand for office properties in major cities has surged over the past decade des...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Demand for office management is bouncing back. The push to tighten work-from-home policies is driving more people back to the office. As attendance rises, so does the need fo...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The two largest commercial property managers are both based in Sydney. New South Wales represents Australia’s largest population and commercial activity share, which means it...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is highly fragmented and has low barriers to entry. Property managers compete heavily on price thanks to low switching costs for clients, and new entrants can ea...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

CBRE has strategically expanded its market share through acquisitions, notably integrating Montlaur Project Services in 2019 and APS Maintain in 2022. These acquisitions have...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of CBRE's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Jones Lang LaSalle's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for CBRE, and factors influencing its performance in the industry
  • Description and key data for Jones Lang LaSalle, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Revenue volatility has heightened from the one-two hit of the pandemic and soaring inflation. While commercial property managers were able to recover most of their losses fro...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Commercial property managers' profitability has rebounded thanks to government support and increased demand for warehousing. The recovery in office property management servic...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Commercial Property Management industry in Australia in 2024?

The market size of the Commercial Property Management industry in Australia is $2.0bn in 2024.

How many businesses are there in the Commercial Property Management in Australia industry in 2024?

There are 3,051 businesses in the Commercial Property Management industry in Australia, which has grown at a CAGR of 1.4 % between 2019 and 2024.

Has the Commercial Property Management industry in Australia grown or declined over the past 5 years?

The market size of the Commercial Property Management industry in Australia has been growing at a CAGR of 3.8 % between 2019 and 2024.

What is the forecast growth of the Commercial Property Management industry in Australia over the next 5 years?

Over the next five years, the Commercial Property Management industry in Australia is expected to grow.

What are the biggest companies in the Commercial Property Management market in Australia?

The biggest companies operating in the Commercial Property Management market in Australia are CBRE and Jones Lang LaSalle

What does the Commercial Property Management in Australia include?

CBD offices and Shopping centres are part of the Commercial Property Management industry.

Which companies have the highest market share in the Commercial Property Management in Australia?

The company holding the most market share in Australia is CBRE.

How competitive is the Commercial Property Management industry in Australia?

The level of competition is high and increasing in the Commercial Property Management industry in Australia.

Related Industries

Widen your competitive advantage with related industries

View all industries in Australia

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.