Industry Statistics and Trends
Market size and recent performance (2015-2030)
Industry revenue has grown at a CAGR of 5.4 % over the past five years, to reach an estimated $38.7bn in 2025.
Trends and Insights
Quality-of-care concerns dominate aged care residential services and drive regulatory changes
- Despite the establishment of a new regulatory body, the Aged Care Quality and Safety Commission, which began monitoring the industry on 1 January 2019, concerns over the quality of care that residential aged care services provide have remained prevalent.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2025-2030)
Market size is projected to grow over the next five years.
Trends and Insights
A new regulatory framework will make sweeping changes to the industry’s operating backdrop
- Following a series of delays, the Aged Care Bill 2024 was finally passed in November 2024, with the new rights-based Aged Care Act to commence from 1 July 2025. The government is hailing the changes associated with the new act – which is designed to protect the rights of older Australians, improve the quality and safety of aged care services and ensure the financial sustainability of aged care providers – as 'once-in-a-generation' changes.
Biggest companies in the Aged Care Residential Services in Australia
| Company | Market Share (%)
2025 | Revenue ($m)
2025 |
|---|---|---|
Opal HealthCare | 1,680.0 | |
Bolton Clarke | 1,320.0 | |
Regis Healthcare | 1,130.0 |
To view the market share and analysis for all 6 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Care services, Hotel and lifestyle services and Accommodation services. Care services is the largest segment of the Aged Care Residential Services in Australia.
Trends and Insights
Government funding is the major source of care services' revenue
- Care services have traditionally been provided through government-subsided residential aged care facilities. Residents were previously granted access through a government Aged Care Funding Instrument (ACFI) appraisal, but this changed after the new AN-ACC funding model was introduced in October 2022.
- More insights available in the full report
Table of Contents
About this industry
Industry definition
Industry establishments operate long-term aged care accommodation facilities, including government-approved residential aged care centres and retirement villages. Many industry establishments provide residential aged care facilities that service the entire spectrum of dependency, from independent living units and low-care options through to high-care and specialist care options like dementia care, in line with ageing in place principles.
What's included in this industry?
Care servicesHotel and lifestyle servicesAccommodation servicesCompanies
Opal HealthCareBolton ClarkeRegis HealthcarePurchase this report to view all 6 major companies in this industry.
Related Terms
AGED CARE FUNDING INSTRUMENT (ACFI)PERSONAL-CARE ASSISTANTSRESPITE CAREAGED CARE APPROVALS ROUND (ACAR)HIGHER ACCOMMODATION SUPPLEMENTTRANSITION CARE PROGRAMMEAGEING IN PLACEIndustry Code
ANZSIC 8601 - Aged Care Residential Services in Australia
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Conflicting trends underlie the industry's ostensibly modest performance. A significant uplift in government funding has driven revenue growth, although this has occurred ami...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2015-2024) and forecast (2025-2030)
- Employees, including historical (2015-2024) and forecast (2025-2030)
- Businesses, including historical (2015-2024) and forecast (2025-2030)
- Profit, including historical (2015-2025)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Operators provide accommodation and care for the elderly through residential aged care facilities or retirement villages. The distinction between these accommodation options ...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2025
- Product innovation level
Charts
- Products & services segmentation in 2025
- Major market segmentation in 2025
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
The government has historically relied on an allocation approvals process to control the number, type and locality of aged care places. This reliance on bed licenses has dete...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2025
Tables
- Number and share of establishments in each region in 2025
- Number and share of revenue each region accounts for in 2025
- Number and share of wages each region accounts for in 2025
- Number and share of employees in each region in 2025
Detailed analysis
- Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Internal competition for aged care residential operators is high and growing. The Australian Government's efforts to improve transparency in the aged care sector – including ...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2020-2025
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
Aged care residential services are highly fragmented, reflecting the large number of small enterprises in the industry, including local and regional charitable, religious and ...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2021 through 2025
- Major companies in the industry, including market share, revenue, profit and profit margin in 2025
- Overview of Opal HealthCare's performance by revenue, market share and profit margin from 2019 through 2025
- Overview of Bolton Clarke's performance by revenue, market share and profit margin from 2019 through 2025
- Overview of Regis Healthcare's performance by revenue, market share and profit margin from 2019 through 2025
- Overview of revenue, market share and profit margin trend for 3 additional companies
Detailed analysis
- Description and key data for Opal HealthCare, and factors influencing its performance in the industry
- Description and key data for Bolton Clarke, and factors influencing its performance in the industry
- Description and key data for Regis Healthcare, and factors influencing its performance in the industry
- Description, key data and performance trends for 3 additional companies
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
One of the industry's defining features is the high levels of government assistance it receives. Funding has significantly increased in recent years as the government attempt...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2015-2030)
- Assistance historical data and forecast (2015-2030)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
Residential aged care providers’ cost structure varies depending on whether they operate residential aged care facilities or retirement villages. Other factors include the ty...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
- Investment vs. share of economy
Data tables
- Cash Flow & Debt Service Ratios (2015-2030)
- Revenue per Employee (2015-2030)
- Revenue per Enterprise (2015-2030)
- Employees per Establishment (2015-2030)
- Employees per Enterprise (2015-2030)
- Average Wage (2015-2030)
- Wages/Revenue (2015-2030)
- Establishments per Enterprise (2015-2030)
- IVA/Revenue (2015-2030)
- Imports/Demand (2015-2030)
- Exports/Revenue (2015-2030)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2015-2030)
- IVA (2015-2030)
- Establishments (2015-2030)
- Enterprises (2015-2030)
- Employment (2015-2030)
- Exports (2015-2030)
- Imports (2015-2030)
- Wages (2015-2030)
Top Questions Answered
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Aged Care Residential Services industry in Australia in 2025?
The market size of the Aged Care Residential Services industry in Australia is $38.7bn in 2025.
How many businesses are there in the Aged Care Residential Services industry in Australia in 2025?
There are 1,887 businesses in the Aged Care Residential Services industry in Australia, which has grown at a CAGR of 0.9 % between 2020 and 2025.
How may import tariffs affect the Aged Care Residential Services industry in Australia?
The Aged Care Residential Services industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Aged Care Residential Services industry in Australia?
The Aged Care Residential Services industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Aged Care Residential Services industry in Australia grown or declined over the past 5 years?
The market size of the Aged Care Residential Services industry in Australia has been growing at a CAGR of 5.4 % between 2020 and 2025.
What is the forecast growth of the Aged Care Residential Services industry in Australia over the next 5 years?
Over the next five years, the Aged Care Residential Services industry in Australia is expected to grow.
What are the biggest companies in the Aged Care Residential Services industry in Australia?
The biggest companies operating in the Aged Care Residential Services industry in Australia are Opal HealthCare, Bolton Clarke and Regis Healthcare
What does the Aged Care Residential Services industry in Australia include?
Care services and Hotel and lifestyle services are part of the Aged Care Residential Services industry in Australia.
Which companies have the highest market share in the Aged Care Residential Services industry in Australia?
The company holding the most market share in the Aged Care Residential Services industry in Australia is Opal HealthCare.
How competitive is the Aged Care Residential Services industry in Australia?
The level of competition is low and increasing in the Aged Care Residential Services industry in Australia.
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Competitors
Complementors
View all industries in Australia
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Australia include:
- Australian Bureau of Statistics
- Australian Taxation Office
- Australian Securities & Investments Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
