$11.2bn
$XXX.Xm
46,780
193
$X.Xbn
The Postal Services industry was once the main mode of communication in Australia, but technological changes disrupted this monopoly long ago. The industry has been adapting to a long-term decline in mail volumes. As one of the largest logistics companies in Australia and a monopoly provider of certain mail services, Australia Post dominates the industry. Other postal service providers focus on third-party communications services like bulk mail-outs. These different entities are united by the delivery chain that begins with centralised collection and ends at the recipient. In contrast, the related Courier Pick-up and Delivery Services industry provides door-to-door services.
Industry revenue has grown at a CAGR of 1.2 % over the past five years, to reach an estimated $11.2bn in 2024.
Market size is projected to grow over the next five years.
Company | Market Share (%)
2025 | Revenue ($m)
2025 |
---|---|---|
Australia Post | 9,758.5 | |
IVE | 154.1 |
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Industry revenue is measured across several distinct product and services lines, including Reserved mail services, Non-regulated mail services and Parcel delivery. Reserved mail services is the largest segment of the Postal Services in Australia.
Parcel delivery has rapidly become the industry's primary source of revenue
Organisations in the industry pick up and deliver letters, documents and parcels, which usually weigh less than 30 kilograms. Pick-up takes place at predetermined collection points such as post offices and postal agencies. The industry excludes the activities of couriers but includes organisations that operate collection points and bulk mail houses.
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ANZSIC 5101 - Postal Services in Australia
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
The Postal Services industry has faced structural changes due to declining letter volumes. Postal services providers have had to adjust to decreased demand for several servic...
Learn about an industry's products and services, markets and trends in international trade.
The parcel delivery service segment has surged in recent years in line with rapid growth in online shopping activity. A long-term decline in letter volumes has prompted Austr...
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Under Australia Post's community service obligations, domestic mail services must be accessible to all Australians, regardless of their location. The location of industry est...
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
While Australia Post has minimal competition in letter delivery services, there is competition between bulk mail service operators. Industry participants compete with one ano...
Learn about the performance of the top companies in the industry.
Australia Post has been Australia's main postal services provider since the first Postal Act of 1825. Australia Post provides letter, parcel and courier services.
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
The regulatory framework for postal services in Australia is derived primarily from the Australian Postal Corporation Act 1989. The main objectives of the act concerns the ne...
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
The Postal Services industry's cost structure represents an average of all firms operating in the industry. However, given the dominance of the industry's only major player, ...
Including values and annual change:
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Key data sources in Australia include:
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
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The market size of the Postal Services industry in Australia is $11.2bn in 2024.
There are 193 businesses in the Postal Services industry in Australia, which has grown at a CAGR of 0.9 % between 2019 and 2024.
The market size of the Postal Services industry in Australia has been growing at a CAGR of 1.2 % between 2019 and 2024.
Over the next five years, the Postal Services industry in Australia is expected to grow.
The biggest companies operating in the Postal Services market in Australia are Australia Post and IVE
Reserved mail services and Non-regulated mail services are part of the Postal Services industry.
The company holding the most market share in Australia is Australia Post.
The level of competition is moderate and increasing in the Postal Services industry in Australia.