$13.1bn
$X.Xbn
147k
36,494
$X.Xbn
The COVID-19 pandemic significantly disrupted the industry, as government restrictions required many retail and hospitality businesses to close and office staff to work from home. As commercial properties were left dormant, many companies cancelled their commercial cleaning services, leading to declining demand. As lockdowns and restrictions eased, ongoing work-from-home trends limited recovering demand for services. Despite falling demand, firms have raised prices in response to strong inflation and growth in upstream cleaning compound costs. Overall, industry revenue is expected to decline at an annualised 1.8% over the five years through 2023-24, to total $13.1 billion. This includes anticipated growth of 2.0% in the current year, driven by an ongoing recovery in demand and strong pricing growth.
Industry revenue has declined at a CAGR of 1.8 % over the past five years, to reach an estimated $13.1bn in 2024.
Market size is projected to grow over the next five years.
Company | Market Share (%)
2024 | Revenue ($m)
2024 |
---|---|---|
Downer | 458.3 | |
ISS Facility Services Australia | 288.1 | |
AMC Cleaning Pty Ltd | 117.1 |
To view the market share and analysis for all 3 top companies in this industry, view purchase options.
Industry revenue is measured across several distinct product and services lines, including Interior building cleaning services, Exterior building and window cleaning services and Washroom services. Interior building cleaning services is the largest segment of the Commercial Cleaning Services in Australia.
The COVID-19 pandemic had limited effects on demand for industrial and street cleaning services
Industry firms provide a range of commercial and domestic cleaning services. These services include specialised commercial and industrial cleaning services and the general cleaning of floors, windows and blinds in offices, factories, homes and other buildings. The industry excludes services such as carpet cleaning, shampooing services, steam cleaning and sandblasting building exteriors.
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ANZSIC 7311 - Commercial Cleaning Services in Australia
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
A tight labour market and global supply chain issues have increased costs for commercial cleaners. Rising average wages and increased input costs have weighed on industry pro...
Learn about an industry's products and services, markets and trends in international trade.
High-risk education and medical facilities have increased their requirements for commercial cleaning services. These facilities sought additional deep cleaning services as th...
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Smaller retail and hospitality businesses often manage their own cleaning tasks. East coast states with large urban centres and more shopping malls, office complexes and publ...
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
COVID-19 lockdowns and restrictions led to a number of offices and hospitality venues cancelling cleaning contracts. As restrictions eased and people returned to work, a flur...
Learn about the performance of the top companies in the industry.
Lockdowns and restrictions weighed on demand for commercial cleaning. Requirements and advice to work from home if possible led to office closures and reduced demand for clea...
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
A surge in new entrants to the industry has limited its post-lockdown revenue recovery. Newly unemployed cleaners have entered the industry as owner-operators to compete for ...
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
A tight labour market has supported wage costs. Weakening trading conditions have pushed firms to reduce staff numbers, but a tight labour market has raised wage costs as a s...
Including values and annual change:
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Key data sources in Australia include:
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
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The market size of the Commercial Cleaning Services industry in Australia is $13.1bn in 2024.
There are 36,494 businesses in the Commercial Cleaning Services industry in Australia, which has grown at a CAGR of 3.8 % between 2019 and 2024.
The market size of the Commercial Cleaning Services industry in Australia has been declining at a CAGR of 1.8 % between 2019 and 2024.
Over the next five years, the Commercial Cleaning Services industry in Australia is expected to grow.
The biggest companies operating in the Commercial Cleaning Services market in Australia are Downer, ISS Facility Services Australia and AMC Cleaning Pty Ltd
Interior building cleaning services and Washroom services are part of the Commercial Cleaning Services industry.
The company holding the most market share in Australia is Downer.
The level of competition is high and increasing in the Commercial Cleaning Services industry in Australia.